Website Terms and Conditions of Use Relating to,  www.mastertonscoffee.co.za

Mastertons Coffee and Tea Specialists (Pty) Ltd.

These Terms and Conditions (‘the Terms and Conditions’) govern your (‘the User’) use of the Mastertons Coffee and Tea Specialists (Pty) Ltd.,  (‘Provider’) website located at the domain name,  www.mastertonscoffee.co.za,  (‘the Website’). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.

Electronic Communications

By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing. Mastertons may send correspondence to registered users notifying them of new products and special offers from time to time.

E-Commerce & Privacy

The Website,  www.mastertonscoffee.co.za,  sells coffee, tea and related goods online. The use of any product bought from this Website is at the purchaser’s risk. The purchaser/user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information, postal address, delivery address, email address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product.

The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.

Delivery Policy

Subject to stock availability and receipt of payment, requests will be processed within 3 business days and handed over to the nominated shipper for delivery. The Provider will supply all goods to the nominated shipper in good order. The Provider will not be held liable for the condition of goods arriving at the User’s chosen delivery address.

Cancelled orders on the e-commerce facility will be refunded after deduction of a 10% charge for administration costs.

The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is,  insufficient. Should the Provider exercise this right, the User will receive a full refund with no deductions.

Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to the Marketing Manager, PO Box 12206, Centrahil, 6006, or,  info@mastertons.co.za,  or,  www.mastertonscoffee.co.za/contact-us/.

The Provider cannot guarantee a specific delivery time on the day, so please ensure that there will be someone available to receive your order at the specified delivery address should the courier delivery option have been selected.

The courier company used will not contact you to arrange a delivery time. If there is no one present at the specified premises to receive your order delivery may not take place that day and additional charges may be incurred by the User.

Deliveries by courier will only be affected between the hours of 08:00 – 17:00 Mondays to Fridays. No courier deliveries will take place over weekends or public holidays.

Estimated delivery times refer to business days and exclude weekends that may fall within that time period.

Pargo

Pargo Deliveries currently cost between R55 & R139, depending on the size of the item, to any Pargo Point.

What is Pargo

Pargo is a convenient delivery option that offers deliveries to pick-up points around the country. You can collect your parcels at the Pargo parcel points of your choice, when it suits you best. Pargo parcel points are established in well-known and trusted South African retail stores. All you have to do is collect the parcel, at a time that suits you.

How to Select Pargo as your Delivery Option

During checkout you select to use Pargo as your shipping method from the Delivery Options available. First enter your address, if you haven’t done so before. This allows the Pargo point selection to focus on points near your location. We recommend using a cellphone number as your telephone number, as Pargo will then be able to send you SMS notifications of your delivery.

When you select between the delivery options it will automatically update the shipping amount on your screen. When Pargo is selected a button ‘Select Pargo Point’ will appear to select the Pargo point you want your parcel delivered to. When you click the button a map will appear, showing the Pargo points nearest to your address (if Google is unable to determine your address from the checkout page it will request your current location). You can then select the point, either from a list next to the map, or on the map itself. Once you select a point, it will be stored on the address so in future it will automatically be the default selected point. Your shipping method will also be remembered.

How to Collect your Pargo Delivery

You will receive an SMS and/or email notification as soon as your parcel has been delivered to your chosen Pargo parcel point and is ready for collection. Normally delivery will take 2 days, dependent on the location of your Pargo point. You will need to bring your Green Barcoded ID Document and the Pargo Code, you received in your SMS and/or email notification, in order to collect your parcel. You have up to 14 Days to collect your parcel from your Pargo Point. Please note that many Pargo Points are open 24/7 but please check the opening times of your selected point on the Pargo website.,  http://pargo.co.za/

Restrictions on Pargo Deliveries

The following cannot be sent via Pargo, and the option to use Pargo will not be selectable if your order meets any of the following criteria

  • The Mass of any of the items in your order exceeds 15kg
  • The Total Mass of items in your order exceeds 15kg
For additional help or information on Pargo please visit their website:-,  http://pargo.co.za/

Delivery Cost (Standard rate)

Delivery cost is automatically calculated by the website’s Coffee Shop,  at the end of the Check Out phase and added to your order. It is determined by the delivery method you choose while checking out, be it post office or courier. It is calculated on the total weight and value of the order, as well as the order’s intended destination.

Delivery Times

Products at,  www.mastertonscoffee.co.za,  can be delivered in the following estimated times:

1 – 3 Working Days – The Provider offers a collection option for those wishing to collect their orders themselves from the Provider’s premises. Upon completion of the order, the User will be notified by email that the order is ready for collection. The Provider’s Business Hours are Monday – Friday 08:00 – 17:00 and Saturdays 08:00 – 13:00. Closed Sundays.

2 – 3 Working Days – The Provider offers a 2 – 3 working day delivery service by courier to selected Main Centres in South Africa. If the User’s town is reflected in the dropdown list of towns where delivery by courier is possible, the User will be able to make use of this service. If the User’s town is not reflected in the dropdown list of towns where delivery by courier is possible,,   the collection option will need to be selected.

2 – 5 Working Days – The Provider offers a 2 – 5 working day delivery service by courier to selected outlying towns in South Africa. If the User’s town is reflected in the dropdown list of towns where delivery by courier is possible, the User will be able to make use of this service. If the User’s town is not reflected in the dropdown list of towns where delivery by courier is possible, the collection option will need to be selected.

Returns / Refund Policy

Products may not be returned unless the incorrect product has been supplied by the Provider or the product is damaged or faulty. If the wrong product has been supplied, or if the product is faulty or damaged, the Provider will exchange it on condition that the customer returns the products within five days of receipt. In such an instance, the Provider will make a,  reasonable effort to exchange the product upon receipt of the returned products, but if replacement is not possible, the Provider will refund the purchase price including delivery cost upon receipt of the returned products.

The User will be liable and charged for all order errors as a result of the User incorrectly specifying requirements, omitting details, supplying incorrect details or selecting an incorrect option if the Provider incurs any expense as a result.

Export Restriction

The offering on this website is available to South African clients and delivery addresses only.

Payment Options

Payment may be made by bank transfer into the Provider’s bank account, the details of which will be provided after checkout.

Responsibility

The Provider takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Updating of these Terms and Conditions

Provider reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Copyright and Intellectual Property Rights

Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content. All such proprietary works, and the compilation of the proprietary works, are copyrighted by the Provider, its affiliates or subsidiary, or any other third party owner of such rights (‘the Owners’), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

Limited License to General Users

Provider grants to the User, subject to the further terms of these Terms and Conditions, a non-exclusive, non-transferable, limited and revocable right to access, display, use, download and otherwise copy the current and future Content for personal, non-commercial and information purposes only.

This Website and the Content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without the express prior written consent of Provider. The license does not allow the User to collect product or service listings, descriptions or other information displayed here, and does not allow any derivative use of this Website or the Content for the benefit of another merchant. The User may not frame nor use framing technologies to enclose the Provider Website or the Content nor any part thereof without the express written consent of Provider. Provider and the Owners do not offer products or services to minors. If you are under the age of 18, you may not respond to or otherwise accept or act upon any offers in the Website.

Provider and the Owners, their affiliates or subsidiary reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Any unauthorised use terminates this license.

Limitation of liability

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an ‘as is’ basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.

Privacy: casual surfing

The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. The Provider uses this information to determine use of the Website, and to improve content thereon. Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation. For the purpose of this clause, ‘personal information’ shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:,  www.polity.org.za/attachment.php?aa_id=3569

Dealings with 3rd parties

Links to and from the Website from and to other Websites belonging to or operated by 3rd parties (‘linked Websites’) do not constitute our endorsement of such linked Websites or their contents nor do we necessarily associate ourselves with their owners or operators. You are solely responsible for identifying and familiarising yourself with any Terms and Conditions which will govern your relationship with such third party/ies. We have no control over linked Websites and you agree that we are not responsible or liable for any content, information, goods or services available on or through any such linked Websites or for any damage, damages or any other loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, information, goods or services available on or through any such linked Websites. You further agree that where you access linked Websites, you do so entirely at your own risk. Your interaction, correspondence or business dealings with 3rd parties which are referred to or linked from or to the Website is similarly entirely at your own risk and are solely between you and such 3rd party including the acquisition, disposal, payment and delivery of any goods or services, and any terms, conditions, warranties or representations associated with such interaction, correspondence or business dealings.

Choice of Law

This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Port Elizabeth High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.

Termination

If you breach any of these Terms and Conditions, we may immediately, automatically and without notice to you, terminate your access to our Website, and/or prohibit your future access to the Website, and/or take appropriate legal action against you (including without limitation, applying for urgent and/or interim relief or claiming damages), without incurring any liability to you of any nature whatsoever and howsoever arising, and all of our rights in this regard are expressly reserved.,  The Provider reserves the right to refuse service.

Operating Hours

Monday – Friday: 08:00 – 17:00
Saturdays: 08:00 – 13:00
Closed Sundays and Public Holidays

Contact Information / Domicilium Citandi Et Executandi
This website is run by Mastertons Coffee and Tea Specialists (Pty) Ltd.,  based in South Africa.

If you have any questions, queries or wish to request permission to use any part of this website, please contact us at:

Mastertons Coffee and Tea Specialists (Pty) Ltd

Physical Address:
92 Main Road, Walmer, Port Elizabeth, 6065

Postal Address:
PO Box 12206, Centrahill, 6006

Email:,  info@mastertons.co.za
Tel:,  041 585 4044
Fax:,  041 585 7651

A copy of the ECT Act is available at,  https://www.acts.co.za/

 

POPI and Privacy Policy

  1. Introduction
    • Where we refer to “process”, it means how we collect, use, store, make available, destroy, update, disclose, or otherwise deal with personal information. As a general rule we will only process this personal information if it is required to deliver or offer a service, provide a product, carry out a transaction or obligation in a contract.
    • We may combine this personal information and use the combined personal information for any of the purposes stated in this Privacy Policy.
    • If you use our other services, goods, products and service channels you agree that we may process this personal information as explained under this Privacy Policy. Sometimes you may provide us with consent to process this personal information. · Insert Company Name is a global organisation and as such this Privacy Policy will apply to the processing of personal information by any member of Insert Company Name globally. If Insert Company Name processes personal information for another party under a contract or a mandate, the other party’s privacy policy will apply to the processing of such information. · Insert Company Name can change this Privacy Policy from time to time if the law or our business practices requires such change.
    • This policy establishes a general standard for the appropriate protection of personal information (POPI) within the Insert Company Name environment furthermore, it provides principles regarding the rights of individuals to privacy and to reasonable safeguards of their personal information.
  1. Scope
    • All employees, contractors, consultants, temporary and other workers at Insert Company Name, including all personnel affiliated with third parties must adhere to this policy. This policy applies to information assets owned or leased by Insert Company Name, or to devices that connect to a Insert Company Name network or reside at a Insert Company Name site.
  1. Policy Statement
    • What is personal information?
      • Personal information refers to any information that identifies you or specifically relates to you, or your employees stored or processed on The Product/s. Personal information includes, but is not limited to, the following information about you and / or your employees:
        • Marital status
        • National origin
        • Age
        • Language
        • Birth place
        • Education
        • Relevant financial history
        • Identifying number (like an employee number, identity number or passport number)
        • E-mail address; physical address (like residential address, work address or your physical location); telephone number
        • Biometric information (like fingerprints, signature or voice)
        • Race; gender; sex; pregnancy status; ethnic origin; social origin; colour; sexual orientation
        • Physical health; mental health; well-being; disability; religion; belief; conscience; culture
        • Medical history; criminal history; employment history
        • Personal views, preferences and opinions
        • Another’s views or opinions about you
        • Full names and initials Personal information includes special personal information, as explained below.
  • When will we process your personal information?
    • We will only process this personal information for lawful purposes relating to our business if the following applies:
    • If you have consented thereto
    • If a person legally authorised by you, the law or a court, has consented thereto
    • If it is necessary to conclude or perform under a contract we have with you
    • If the law requires or permits it
    • If it is required to protect or pursue your, our or a third party’s legitimate interest
  • What is special personal information? Special personal information is personal information about the following:
    • Race (like where a company submits reports to the Department of Labour where the statistical information must be recorded)
    • Ethnic origin
    • Trade union membership
    • Health (like where you apply for an insurance policy)
    • Biometric information (like to verify your identity); and / or your criminal behaviour and alleged commission of an offense
  • When will we process your special personal information?
    • We may process your special personal information in the following circumstances:
    • If you have consented to the processing
    • If the information is being used for any Human Resource or payroll related requirement
    • If the processing is needed to create, use or protect a right or obligation in law
    • If the processing is for statistical or research purposes and all legal conditions are met
    • If the special personal information was made public by you
    • If the processing is required by law
  • When and from where we obtain personal information about you
    • We collect personal information from you directly.
    • We may collect personal information from a public record or if you have deliberately made the information public.
    • We collect personal information from 3rd parties that are directly integrated with our software platform
    • We collect information about you based on your use of our products, services or service channels.
    • We collect information about you based on how you engage or interact with us such as via emails, letters, telephone calls and surveys
    • We collect personal information from completed forms i.e. contact and billing information If the law requires us to do so, we will ask for your consent before collecting personal information The third parties from whom we may collect your personal information include, but are not limited to, the following:
    • Our partners, your employer, employees directly, any of our other Bureau or channel partners and any connected companies, subsidiary companies, its associates, cessionaries, delegates, assigns, affiliates or successors in title and / or appointed third parties (like its authorised agents, partners, contractors and suppliers) for any of the purposes identified in this Privacy Policy;
    • your spouse, dependents, partners, employer, and other similar sources;
    • people you have authorised to share your personal information, like a person that makes a travel booking on your behalf or a medical practitioner for insurance purposes;
    • attorneys, tracing agents, debt collectors and other persons that assist with the enforcement of agreements;
    • payment processing services providers, merchants, banks and other persons that assist with the processing of your payment instructions, like EFT transaction partners.
    • insurers, brokers, other financial institutions or other organisations that assist with insurance and assurance underwriting, the providing of insurance and assurance policies and products, the assessment of insurance and assurance claims and other related purposes;
    • law enforcement and fraud prevention agencies and other persons tasked with the prevention and prosecution of crime;
    • regulatory authorities, industry ombudsman, governmental departments, local and international tax authorities;
    • trustees, Executors or Curators appointed by a court of law;
    • our service providers, agents and sub-contractors like couriers and other persons we use to offer and provide products and services to you;
    • courts of law or tribunals.
  • Reasons we need to process your personal information.
    • We will process your personal information for the following reasons:
    • to provide you with products, goods and services;
    • to market our products, goods and services to you;
    • to respond to your enquiries and complaints;
    • to comply with legislative, regulatory, risk and compliance requirements (including directives, sanctions and rules), voluntary and involuntary codes of conduct and industry agreements or to fulfil reporting requirements and information requests
    • to conduct market and behavioural research, including scoring and analysis to determine if you qualify for products and services or to determine your credit or insurance risk
    • to develop, test and improve products and services for you;
    • for historical, statistical and research purposes, like market segmentation;
    • to process payment instruments;
    • to create, manufacture and print payment advice;
    • to enable us to deliver goods, documents or notices to you;
    • for security, identity verification and to check the accuracy of your personal information;
    • to communicate with you and carry out your instructions and requests;
    • for customer satisfaction surveys, promotional offerings.
    • to enable you to take part in and make use of value-added products and services;
    • to assess our lending and insurance risks; and / or
    • for any other related purposes.
  • How we use your personal information for marketing purposes
    • We will use your personal information to market our services, related products and services to you
    • We may also market non-banking or non-financial products, goods or services to you
    • We will do this in person, by post, telephone, or electronic channels such as SMS, email and fax
    • If you are not our customer, or in any other instances where the law requires, we will only market to you by electronic communications with your consent
    • In all cases you can request us to stop sending marketing communications to you at any time
  • When, how and with whom we share your personal information In general we will only share your personal information if any one or more of the following apply:
    • If you have consented to this
    • If it is necessary to conclude or perform under a contract we have with you
    • If the law requires it; and / or
    • If it’s necessary to protect or pursue your, our or a third party’s legitimate interests Where required, each member of Insert Company Name may share your personal information with the following persons. These persons have an obligation to keep your personal information secure and confidential. · Other members of Insert Company Name, its associates, cessionary, delegates, assigns, affiliates or successors in title and / or appointed third parties (like its authorised agents, partners, contractors and suppliers) for any of the purposes identified in this Privacy Policy
    • Our employees as required by their employment conditions
    • Attorneys, tracing agents, debt collectors and other persons that assist with the enforcement of agreements
    • Payment processing services providers, merchants, banks and other persons that assist with the processing of your payment instructions, like 3rd party EFT service providers
    • Law enforcement and fraud prevention agencies and other persons tasked with the prevention and prosecution of crime
    • Regulatory authorities, industry ombudsmen, governmental departments, local and international tax authorities and other persons the law requires us to share your personal information with
    • Our service providers, agents and sub-contractors like couriers and other persons we use to offer and provide products and services to you
  • Persons to whom we have ceded our rights or delegated our obligations to under agreements, like where a business is sold
  • Courts of law or tribunals that require the personal information to adjudicate referrals, actions or applications;
  • Trustees, Executors or Curators appointed by a court of law
  • Participating partners in our customer loyalty reward programmes, where you purchase goods, products and service or spend loyalty rewards; and / or our joint venture and other partners with whom we have concluded business agreements, for your benefit
  • Under what circumstances will we transfer your information to other countries?
    • We will only transfer your personal information to third parties in another country in any one or more of the following circumstances:
      • Where your personal information will be adequately protected under the other country’s laws or an agreement with the third party recipient
      • Where the transfer is necessary to enter into or perform under a contract with you, or a contract with a third party that is in your interest
      • Where you have consented to the transfer; and / or
      • Where it is not reasonably practical to obtain your consent, the transfer is in your interest This transfer will happen within the requirements and safeguards of the law. Where possible, the party processing your personal information in the other country will agree to apply the same level of protection as available by law in your country or if the other country’s laws provide better protection the other country’s laws would be agreed to and applied. An example of us transferring your personal information to another country is where foreign payments take place if you purchase goods or services in a foreign country, or request that we facilitate salary payments to your employees in the countries.
  • Your duties and rights about the personal information we have about you.
    • You must provide proof of identity when enforcing the rights below.
    • You must inform us when your personal information changes. Please refer to our Promotion of Access to Information Act 2 of 2000 Manual (PAIA Manual) for further information on how you can give effect to the rights listed below.
    • You have the right to request access to the personal information we have about you by contacting us. This includes requesting: ·
      • Confirmation that we hold your personal information
      • A copy or description of the record containing your personal information; and
      • The identity or categories of third parties who have had access to your personal information
    • We will attend to requests for access to personal information within a reasonable time.
    • You may be required to pay a reasonable fee to receive copies or descriptions of records, or information about third parties.
    • We will inform you of the fee before attending to your request.
    • Please note that the law may limit your right to access information.
    • You have the right to request us to correct or delete the personal information we have about you if it is inaccurate, irrelevant, excessive, out of date, incomplete, misleading, obtained unlawfully or we are no longer authorised to keep it.
    • You must inform us of your request in writing. Please refer to our PAIA Manual for further information in this regard, like the process you should follow to give effect to this right.
    • It may take up to 15 business days for the change to reflect on our systems.
    • We may request documents from you to verify the change in personal information.
    • A specific agreement that you have entered into with us may determine how you must change your personal information provided at the time when you entered into the specific agreement.
    • Please adhere to these requirements. If the law requires us to keep the personal information, it will not be deleted upon your request. The deletion of certain personal information may lead to the termination of your relationship with us. You may object on reasonable grounds to the processing of your personal information.
    • We will not be able to give effect to your objection if the processing of your personal information was and is permitted by law; you have provided consent to the processing and our processing done according to your consent or the processing is necessary to conclude or perform under a contract with you.
    • You must inform us of any objection in writing. Please refer to our PAIA Manual for further information in this regard, like the process you should follow to give effect to this right.
    • Where you have provided your consent for the processing of your personal information, you may withdraw your consent. If you withdraw your consent we will explain the consequences to you. We may proceed to process your personal information even if you have withdrawn your consent if the law permits or requires it. It may take up to 15 business days for the change to reflect on our systems, during this time we may still process your personal information.
    • You have a right to file a complaint with us or any Regulator with jurisdiction about an alleged contravention of the protection of your personal information by us. We will address your complaint as far as possible.
  • How we secure your personal information.
    • We will take appropriate and reasonable technical and organisational steps to protect your personal information according to industry best practices. Our security measures (including physical, technological and procedural safeguards) will be appropriate and reasonable. This includes the following:
      • Keeping our systems secure (like monitoring access and usage)
      • Storing our records securely
      • Controlling the access to our buildings, systems and/or records; and
      • Safely destroying or deleting records
      • Ensure compliance with international security standards
  • How long do we keep your personal information?
    • We will keep your personal information for as long as:
      • The law requires us to keep it
      • A contract between you and us requires us to keep it
      • You have consented to us keeping it
      • We are required to keep it to achieve the purposes listed in this Privacy Policy
      • We require it for statistical or research purposes
      • A code of conduct requires us to keep it; and / or
      • We require it for our lawful business purposes Note: We may keep your personal information even if you no longer have a relationship with us, for the historical data that may be required by your employer or employee.
  • Children’s Privacy
    • Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Insert Company Name with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
  • Our cookie policy
    • A cookie is a small piece of data sent from our websites or applications to your computer or device hard drive or Internet browser where it is saved. The cookie contains information to personalise your experience on our websites or applications and may improve your experience on the websites or applications. The cookie will also identify your device, like the computer or smart phone. By using our websites or applications you agree that cookies may be forwarded from the relevant website or application to your computer or device. The cookie will enable us to know that you have visited the website or application before and will identify you. We may also use the cookie to prevent fraud and for analytics.