Question 1

When was Mastertons Coffee founded?

Accepted Answer

Mastertons Coffee was founded in 1924 by Ronald John 'Jock' Masterton, making it a third-generation family business with over 100 years of coffee craftsmanship.

Question 2

What types of coffee does Mastertons offer?

Accepted Answer

We offer single-origin coffees, expertly crafted blends, house blends (medium roast, medium to dark roast, dark roast), the Centenary Blend, Heritage Collection, capsules, freeze-dried instant coffee, dessert coffees, and decaf options.

Question 3

What grind sizes are available?

Accepted Answer

ULTRA-FINE: Turkish grind, Briki/Ibrik Pot. FINE: Espresso Machine, Stove Top, Espresso Pot. MEDIUM: One-Cup, Filter or Drip Brewer. MEDIUM-COARSE: French Press, Plunger, Bodum. ULTRA-COARSE: Cold Brew or Genuine Percolator.

Question 4

How should I store my Mastertons Coffee?

Accepted Answer

Store in an airtight plastic container in a cool, dark and dry place. Avoid fridge or freezer storage as coffee is porous and will absorb flavours and odours. Drink within two weeks of roast date for best experience.

Question 5

What are your trading hours?

Accepted Answer

Monday to Friday: 8AM - 5PM, Saturday: 8AM - 1PM. We are closed on Sundays and public holidays.

Question 6

Do you offer mobile coffee services?

Accepted Answer

Yes! Mastertons Mobile Coffee offers the biggest mobile coffee trailer in Port Elizabeth with a 3-head espresso machine. We serve weddings, functions, corporate events, markets, and festivals. Contact events@mobilecoffee.co.za for bookings.

Question 7

What payment methods do you accept?

Accepted Answer

We accept Credit Card, Debit Card, Instant EFT with Payfast, Bank Transfer (EFT), and cash for in-store purchases.

Question 8

Do you offer barista training?

Accepted Answer

Yes, we offer barista training services. Contact us for more information about our training programs.

Question 9

What is your free delivery threshold?

Accepted Answer

We offer free delivery on web orders over R950 nationwide.

Question 10

Where can I buy Mastertons Coffee in South Africa?

Accepted Answer

You can find select Mastertons blends at Checkers, Pick n Pay, Spar, Kloppers, and FLM stores across South Africa. You can also order online, visit our roastery at 92 Main Road, Walmer, Port Elizabeth, or find us on Takealot.

Question 11

Do you offer wholesale services?

Accepted Answer

Yes, we provide wholesale coffee supply for cafés, restaurants, hotels, and offices across South Africa. Contact us for wholesale inquiries.

Question 12

What makes Mastertons Coffee special?

Accepted Answer

We are a third-generation family business with over 100 years of coffee craftsmanship. Our roasting process remains the same as when Jock opened the roastery in 1924, and we are constantly in pursuit of excellence.

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